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Charlie Shiels appointed interim CEO at ArrowXL

ArrowXL has appointed Charlie Shiels as interim CEO following Ian Howell’s decision to leave the business.

Shiels joined ArrowXL as chief operations officer in February 2017 from DPD, where he spent more than 20 years, including 15 years on the executive board. He is widely recognized as a key driver in DPD’s success and is highly respected across the industry. ArrowXL’s executive team will report directly into Shiels as the business continues the next stage of its transformation.

“This is an exciting time for ArrowXL as we invest heavily in our people and infrastructure and continue on our journey to consistently deliver market-leading customer service,” said Shiels. “We are delighted that our replacement Droitwich Hub is now up and running and we are confident of delivering an excellent service to all our customers during the forthcoming peak period. I am delighted to take on this role and will continue to prioritize improving the customer’s delivery experience and supporting our retail partners at all times.”

Howell commented, “It’s been an honor and a privilege over the past four years to be part of such a great team and I am extremely proud of the turnaround and success story that is Arrow XL. With such amazing people, I’m confident that I leave ArrowXL set up for continued success in its ongoing transformation as the UK’s leading two-man logistics partner.”

Richard Neal, a shareholder representative, said, “I would like to extend my personal thanks to Ian for his excellent contribution and commitment to the business over the last four years and wish him every success for the future. He was a key part of the team that turned around ArrowXL’s financial and operational performance, transforming the business from a loss-making division into a profitable, industry award winning, standalone business. I am also delighted that Charlie is taking up the Interim CEO role and we can look forward to an exciting future for the business.”

October 10, 2017


Video Exclusives


Drone footage of Hermes super hub

Hermes UK has opened its new purpose built, automated parcel distribution hub in Rugby, the biggest of its kind in the UK. The £31m (US$40m) development represents the most significant investment in the company’s history and will create more than 100 jobs. Located in Rugby, the Midlands super hub measures 270,000ft², the equivalent of 34 soccer pitches, and has the capability to efficiently process in excess of one million parcels each day.

23 August, 2017


UPS delivery drivers trained using VR simulations

UPS has announced that it will start training student delivery drivers to spot and identify road hazards using virtual reality (VR) headsets that simulate the experience of driving on city streets. The company will launch VR training at nine UPS Integrad training facilities in September.

To read more about the training simulation, click here.

16 August, 2017

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