Supplier Spotlight

How important is it for posts to have a clear brand identity?

News

MetaPack reports increased revenues and new product developments

MetaPack has announced that after two years of investment in its core systems it has increased revenues by over £5.5m (US$7.3m) year-on-year. This 20% growth is further supported by a distinct upward trajectory in operating performance with EBITDA income shifting MetaPack from a £5.5m (US$7.3m) loss in 2016 to profit for this financial year.

The company has also grown its global business over the past financial year, adding 40 new carriers to its delivery management platform and signing up 27 new top 100 e-commerce brands. It is on course to further expand new carriers by an additional 40-50 over the next 12 months.

MetaPack is now reaping the rewards of large-scale investments in both technology and global expansion. Steve Rowley, executive chairman at MetaPack, said, “We raised £6m (US$7.9m) two years ago and this has further consolidated our core UK operation, supported acquisitions and growth in key international markets, and enabled us to ensure our scalable, reliable delivery platform is robust in the face of peak demands. Because we don’t capitalize in technology, we carried all the costs for the platform investment in the first year, which is why our EBITDA income in 2016 was so low.

“Growth in the team, however, means we have reached over 350 employees and the vast majority of them are developing and maintaining the platform. This intense concentration provides an enterprise level, highly available e-commerce delivery solution that not only assists our customers with their global growth, and gives us a distinct differentiation from our competition, but also provides the framework across which 500 million parcels will be delivered this year.”

The focus for MetaPack in the year ahead is on facilitating improved, more streamlined carrier integration for retailers and brands using the delivery management platform. The company is paying particular attention to onboarding overseas carriers, which will allow UK retailers to maximize international e-commerce opportunities.

In addition, MetaPack expects to introduce a comprehensive online mapping initiative in the next quarter, which will link 500 carriers and services in multiple domestic and international locations to enhance delivery decision making. The company is also investing in a solution that will use retail intelligence data behind the scenes to track deliveries and speed up processes. This will include a suite of user interfaces to access regular reports. It is also about to launch a new returns portal across all markets which is expected to be available from the end of September.

Patrick Wall, founder and director at MetaPack, said, “We have been trialling the returns portal for over a year and it has proven to be highly efficient, so we will be rolling it out to our customers to help them enhance their returns processes imminently. However, this is just one of a number of products that we are developing in response to retailer and carrier requirements so they can serve the increasingly discerning and demanding needs of their customers worldwide.”

September 12, 2017

Written by Helen Norman


Video Exclusives


Nordic catches thieves stealing from moving delivery vehicles

Nordic postal operator PostNord has succeeded in catching a gang of thieves who had been stealing packages from the back of delivery trucks whilst traveling at speeds of up to 80kmph (50mph).

16 January, 2018


Drone footage of Hermes super hub

Hermes UK has opened its new purpose built, automated parcel distribution hub in Rugby, the biggest of its kind in the UK. The £31m (US$40m) development represents the most significant investment in the company’s history and will create more than 100 jobs. Located in Rugby, the Midlands super hub measures 270,000ft², the equivalent of 34 soccer pitches, and has the capability to efficiently process in excess of one million parcels each day.

23 August, 2017



RECEIVE THE
LATEST NEWS


Your email address:



Read Latest Issue

Read Latest Issue

Exclusive Articles

Ian Kerr founder of the Postal Hub Podcast, and Marek Różycki, managing partner at Last Mile Experts, take a closer look at the 2017 peak season. January 16, 2018 
Click here to read more


Matthew Robertson, co-CEO of parcel data management platform NetDespatch, examines five key trends set to shape the e-commerce industry in 2018   December 14, 2017
Click here to read more


Kushal Nahata, co-founder and CEO, FarEye, provides some top tips on how to avoid delivery headaches during the fast approaching Black Friday and Cyber Monday shopping bonanza   November 21, 2017
Click here to read more



Supplier Spotlight

Supplier SpotlightClick here for listings and information on leading suppliers covering all aspects of the postal technology industry. Want to see your company included? Contact helena.hunt@ukimediaevents.com for more details.

Submit your industry opinion

Industry BlogDo you have an opinion you'd like to share with the postal technology community? We'd like to hear your views and opinions on the leading issues shaping the industry. Share your comments by sending up to 500 words to helen.norman@ukimediaevents.com

Submit Your Recruitment Ad

Recruitment AdTo send us your recruitment advertising or to receive information on placing a banner please email helena.hunt@ukimediaevents.com