Supplier Spotlight

Which of the following digital innovations are you investing in as a priority?

Web Exclusive Articles

« back to listing

Big data issues: an opportunity for postal operators?

December 8, 2015

Claire Borsenberger, senior researcher, and Emmanuel Vivet, deputy director, international affairs, Le Groupe La Poste, examine the big data market and the role posts can play in providing secure services for customers

The development of big data and the explosion of personal data disclosure through connected objects (Internet of Things) are threatening privacy as never before. Fostering consumers’ empowerment over their personal data is essential and in order to be fully empowered, consumers need information and tools.

Postal operators have a role to play in this regard. Protection of personal information and communications has been in their DNA for centuries. They are generally considered as safe, trusted and reliable institutions. They benefit from a large physical network of outlets, which could become a bridge between the physical and digital worlds – post offices could become the place where low digital skilled people learn to use, search and communicate with digital tools.

In particular, personal data stores (PDSs) provide a secure tool in terms of conservation of personal data and access to the data (identity management with secure authentication services). As Ira S Rubinstein (2012) noted in ‘Big Data: The End of Privacy or a New Beginning?’, PDSs allow individuals to manage collection and use of their personal data by themselves. They are an empowerment tool for consumers.

Many postal operators around the world have already invested in the digital economy. They are developing relevant and promising digital services and solutions for consumers like hybrid mail, e-letters, e-registered mail, digital mailboxes, online payment solutions, and authentication and secured archiving services.

One can mention for example services like My Post from Australia Post, Connect from NZ Post, Digipost from Norway Post, E-boks by Post Denmark or Digiposte from La Poste, which are now largely used by citizens and consumers. Top of the list is E-boks with four million users, and Digiposte, which gathers 1.5 million users. Initially conceived as digital mailboxes, these services tend to be transformed in user-driven tools to collect and share personal data, as real PDSs.

Another example of postal operators’ entry on the big data market is the launch of a ‘platform of connected objects’. Thanks to this platform, companies will be able to develop services around their connected objects (data storage and analysis, billing, and a link with physical services provided by postmen at the door); and consumers can retrieve and control the data from their personal connected objects.

In line with its digital strategy, La Poste is providing such a service, encouraging a dynamic use of data (crossing and analyzing data from connected objects to bring value) while protecting privacy.

December 8, 2015


Video Exclusives

Tompkins launches autonomous robotic sorting system

Technology developer Tompkins Robotics has partnered with IT provider Lab Z to launch its t-Sort portable, automated sortation system. The new solution uses a network of automated drones fitted with tilt trays to harmoniously sort parcels and packets into dedicated containers.

30 January, 2018

FarEye launches Drop&Pick app in Europe

Digital logistics platform FarEye has launched its cloud-based web and mobile app Drop&Pick in Europe. The app allows logistics firms to set up local stores as automated parcel shop hubs to meet the growing demand for fast, convenient parcel dispatch and collection.

23 January, 2018


Your email address:

Read Latest Issue

Read Latest Issue

Exclusive Articles

Leo Jeoh, Skyways project lead at Airbus, talks exclusively to Postal and Parcel Technology International about how the company is developing drone technology and revolutionizing the parcel delivery industry. March 13, 2018  
Click here to read more

Roger Morris, head of parcels, Royal Mail, speaks to PPTI about peak 2017 and the company’s latest tracking developments    February 1, 2018
Click here to read more

Ian Kerr, founder of the Postal Hub Podcast, and Marek Różycki, managing partner at Last Mile Experts, take a closer look at the 2017 peak season. January 16, 2018 
Click here to read more


Ian Kerr, founder of the Postal Hub Podcast, and Marek Różycki, managing partner at Last Mile Experts, take a closer look at the 2017 peak season. January 16, 2018 
Click here to read more

Ian Kerr, founder of the Postal Hub Podcast, and Marek Różycki, managing partner at Last Mile Experts, explore how La Poste’s latest partnership with convenience store chain Casino is a win-win scenario for the companies and the consumers.   March 12, 2018
Click here to read more

Marek Rożycki, managing partner at Last Mile Experts, looks at some of the options available to domestic carriers and posts when taking on larger carriers in the last mile March 6, 2018  
Click here to read more

Supplier Spotlight

Supplier SpotlightClick here for listings and information on leading suppliers covering all aspects of the postal technology industry. Want to see your company included? Contact for more details.

Submit your industry opinion

Industry BlogDo you have an opinion you'd like to share with the postal technology community? We'd like to hear your views and opinions on the leading issues shaping the industry. Share your comments by sending up to 500 words to

Submit Your Recruitment Ad

Recruitment AdTo send us your recruitment advertising or to receive information on placing a banner please email